Lost Souls Rewards Information
What are Lost Souls Rewards?
Lost Souls Rewards is our way of showing appreciation to our great customers. It’s completely free and you are automatically enrolled when you create an account with Lost Souls. Customers who checkout as a guest and do not create an account during checkout will not earn Lost Souls Rewards on their purchases
How does the Lost Souls Rewards work?
Customers will earn rewards on every purchase they make. For every dollar you spend you will earn 10 reward points. Shipping cost & tax are regrettably not included in the rewards earned from purchases. You can use the rewards towards future purchases.
How many Lost Souls Rewards do I need to earn a cash credit?
There is no minimum requirement or threshold.
How can I see my Lost Souls Rewards balance?
You can check your spendable rewards balance at any time by logging in to your account through Lost Souls. Each customer member has a personalised Reward Redemption page, My Rewards page, and Points History page.
Do Lost Souls Rewards ever expire?
Your points will expire if your account is inactive for more than 12 months from your last order with us.
Do I get to keep my Lost Souls Rewards if I return my order?
We really wish you could, but sadly we will deduct Lost Souls Rewards for any returned, cancelled or declined orders.
What will happen to my Lost Souls Rewards if I make an exchange?
Your rewards difference will be added or subtracted from your account balance, depending on the exchange.
Is there anything I can do to earn more Lost Souls Rewards?
Yes! We will occasionally have Double Lost Souls Rewards events or specials. As a valued member you will be notified of these special events before the general public.